Privacy policy
At Luvano, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to protect it. By using our website, you agree to the terms outlined in this policy.
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Information We Collect
Personal Information:
Account Details: When you create an account, we collect your name, email address, phone number, and password.
Transaction Information: When you make a purchase, we gather details such as your billing address, shipping address, payment information, and purchase history.
Non-Personal Information:
Device and Usage Data: We collect information about your device (e.g., IP address, browser type, operating system) and how you interact with our website through cookies and similar technologies.
How We Use Your Information
Processing and Fulfilling Orders:
We use your personal information to process your orders, arrange shipping, and manage payments. This includes communicating with you about your purchase and delivery status.
Improving Our Services:
Non-personal information helps us understand how our website is used, allowing us to enhance its functionality and user experience. We use analytics to improve site navigation, speed, and content relevance.
Marketing and Communication:
With your consent, we may use your contact information to send you promotional materials, newsletters, and special offers. You can unsubscribe from these communications at any time.
Sharing Your Information
Service Providers:
We share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, marketing, and website analytics. These partners are contractually obligated to protect your data and use it only for the services they provide to us.
Legal Obligations:
We may disclose your information if required by law, regulation, or legal process, or in response to a government request.
Security Measures
We employ advanced security measures to protect your personal information from unauthorized access, alteration, and disclosure. Our website uses SSL encryption to secure your data during transmission. However, please note that no security system is impenetrable.
Use of Cookies
Cookies enhance your browsing experience by remembering your preferences and login details. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them). You can manage your cookie preferences through your browser settings.
Your Data Rights
Access and Correction:
You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
Deletion and Restriction:
You may request the deletion or restriction of your personal information, subject to certain exceptions prescribed by law. To exercise these rights, please contact us at the email provided below.
Policy Updates
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website and updating the "Effective Date" at the top. We encourage you to review this policy regularly.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
Luvano
Email: helloluvano@gmail.com
WhatsApp: 7892762161
Instagram: @lu.vano