Shipping policy
Shipping Methods
We offer several shipping options to accommodate your preferences:
- Blue Dart
- Delhivery Essencial
- Ekart
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Order Processing Time
All orders are processed within 5-7 business days. Please note that orders are not shipped or delivered on weekends or public holidays. During peak seasons, processing times may be extended.
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Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method. We also offer occasional promotions for free shipping, which will be clearly advertised on our website.
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Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number and tracking link. This allows you to monitor your shipment's progress until it arrives at your doorstep.
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Domestic Shipping Only
Please note that we currently do not offer international shipping. We are dedicated to providing our services within INDIA .
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Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at helloluvano@gmail.com . We will promptly investigate the issue and work towards a resolution.
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Returns and Exchanges
For detailed information regarding our return and exchange process, please refer to our Returns Policy.
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Contact Us
If you have any questions or require further assistance regarding our shipping policy, please feel free to reach out to us at helloluvano@gmail.com or visit our Contact Us page click here.
Thank you for choosing LUVANO. We appreciate your business and look forward to serving you